I would like to explain on behalf of Prana by Atzaro owners how much we appreciate the professionalism we found with Segara Marine since we decided to move forward with them a few months ago. Their transparency and good manners on every department of the company were totally what we’ve been looking for, they have our trust and we can say without any doubt that they are the best management company you can find in Indonesia.
Our on-going relationship with Segara Marine has been positive overall. The team at SM, has shown professionalism and timely support to our team whenever we require. Our almost two year long relationship has shown their consistency in delivering quality support to our crew, as well as their willingness to refine and evolve their processes along with our business requirements.
When we entered the Indonesian Liveaboard market in 2017, we needed a management company that behaved more like a partner, than a supplier. One who could provide the high level of service and quality that our clients in other destinations are used to, while providing us with the level of professionalism in reports and maintenance that we require of our own directly employed teams in Maldives and Egypt. Segara Marine ticked all the boxes and continue to do so, which allows shareholders and senior management to sleep at night, while focusing on sales and marketing. I would highly recommend Segara Marines services, the level of experience is unparalleled.
Dedication to always find the best solution , transparency at all levels, consideration for the human aspect in managing the team, team work with capacity to evolve, All these values correspond to the expectations that The Oracle has with her partners since the beginning of July 2019. The journey can go on.
It’s been great to work with and your team , you have been always helpful at any times.. Keep up the great work !